This course is designed for individuals who work in high-stress environments such as emergency services, healthcare, and other demanding sectors, particularly where shiftwork is a feature of the role.
Students will learn about the causes and effects of workplace stress, identify personal stressors and triggers, strategies for managing short- and long-term stress, develop a personalised stress management plan based on your interests and needs as well as evaluate stress management plan after managing two several highly stressful situations. And the importance of seeking help when necessary to build resilience to manage short- and long-term stress.
It also covers the legal and ethical responsibilities of employers and employees in relation to workplace health and safety (WHS), and the communication and documentation requirements for reporting incidents and hazards related to workplace stress to promote a safe, healthy and supportive work environment and reduce the risk of stress-related illness and injury.
Course Details
The following unit(s) will be awarded to successful participants in this course. The certificate will be issued by Allens Training Pty Ltd RTO 90909.
• HLTWHS006 Manage Personal Stressors in the Work Environment
Physical Requirements: None – no age requirements
Pre-requisites: None – no age requirements
Learner Rights, Responsibility and Supports
If you are completing this course, please download the student agreement to ensure that you are aware of your rights and obligations. You can access the student written agreement by clicking here.
Contact Directions Health on (02) 94863120 during business hours for further questions or enrol online
Course Assessment
Performance tasks & scenarios
- Manage two (2) workplace stress situations:
- Colleague work performance
- Upset family member
- Complete the tasks in line with Federal/State/Territory regulations, codes of practice and work health and safety (WHS/OHS) guidelines and workplace or site procedures.
Documentation
- Personalised Stress Management Plan:
- Stess Management Evaluation form
Theory assessment: Assessment consists of multiple choice and short answer questions. The student must complete all assessment questions.
Extra Information
Training and assessment is delivered on behalf of Allens Training Pty Ltd RTO 90909.
This course is Self Paced – It is expected students may complete the course within 7-8 hours (depending on experience levels).
Learning content is provided in an online format within the course. The assessment component consists of multiple choice questions, written questions, student self-video assessments and incident report forms.
Please note that all case studies within this course are fictional. As a wide variety of job descriptions and workplace environments exist, case studies may not always cover all types of possible scenarios encountered within your job role or scope of work.
However, these case studies should allow you to identify sources of stress and how they manifest in health and/or community services work environment including managing, adjust strategies and recognise when additional resources and/or support is required for :
- complex client behaviour (emotional, aggressive, cognitive deficit, non-compliance)
- grief and loss experienced by workers
- exposure to stressful working conditions and stressful incidents
Student written agreement
If you are completing this course, please download the student agreement to ensure that you are aware of your rights and obligations. You can access the student written agreement by clicking here.
Student handbook for learners rights, responsibility and support, including complaints
Course requirements
There are no prerequisite, entry, work-placement, licensing or certification requirements for this course.
Enrolment information
+ COURSE DELIVERY
The course is delivered 100% online
+ ENTRY REQUIREMENTS
Students must have access to a computer, smartphone, tablet, or other electronic device with access to the internet to complete the online studies and practical assessment.
The following additional requirements will apply:
- Students are required to upload two (2) videos of themselves participating in simulated scenarios to complete the practical assessment component
- Equipment requirement: Not applicable
- LLN requirements – Proficient verbal and written English language skills to complete and evaluate a Personal Stress Management Plan and manage two (2) stressful workplace situations
+ COURSE DURATION 100% ONLINE
- Self-Paced – It is expected students may complete the course within 7-8 hours (depending on experience levels) This can be completed over a number of sessions. Your course progress will be saved.
- Students are expected to complete all learning and assessment activities within six (6) months of enrolment. Failure to complete all requirements may result in your enrolment being disabled/cancelled.
